by Passport Envy™
Helping Travel Advisors Book More Groups, Save Time & Protect Their Client Relationships.
An international group trip manager can make all the difference when you’re hosting a destination wedding, retreat, incentive trip, or group vacation. Insider Travel Partners becomes an extension of your team, providing professional bilingual on-the-ground support so you can focus on growing your business while we take care of your travelers
Looking for a DMC Partner in Puerto Rico?
PUERTO RICO DMC — COMING SOON
Your Professional On-the-Ground Bilingual Partner
Love Planning Groups... But Not Everything That Comes With It?
Managing it?
That’s a different story.
Between airport arrivals, guest questions, vendor coordination, last-minute changes, and unexpected problems, leading a group can quickly become a full-time job.
If You've Ever Thought...
“I wish I could be in two places at once.”
“I can’t grow my business if I’m constantly managing trip logistics.”
“I’d love to book more groups, but I don’t have the time.”
“I wish I had someone I could trust on the ground.”
You’re not alone.
That's Exactly Where We Come In.
At Insider Travel Partners, we become an extension of your team.
As your bilingual International Group Trip Manager, we’re there to welcome your guests, coordinate with local vendors, answer questions, solve problems, and represent your brand with professionalism from arrival to departure.
You stay focused on your clients.
We’ll take care of everything else.
Imagine If You Could...
✔ Book more group trips each year.
✔ Stay focused on selling while your travelers are professionally supported.
✔ Offer hosted experiences without doing everything yourself.
✔ Confidently travel to Spanish-speaking destinations with a bilingual partner by your side.
✔ Give your travelers an exceptional experience while protecting your reputation.
✔ Grow your business without burning yourself out.
Do You Need an International Group Trip Manager?
Maybe …
If you’re traveling with your own family… probably not.
But if you’re responsible for 10, 15, or even 25 travelers who are counting on you, having an experienced bilingual professional on the ground can make all the difference.
Think about everything you do once your guests arrive.
Guest questions. Hotel check-ins. Transportation. Vendor communication. Room issues. Excursions. Special requests. Last-minute changes. Emergencies. Keeping everyone informed, happy, and where they’re supposed to be.
Now imagine having someone you trust handling all of that for you.
That’s what a Group Trip Manager does. You keep selling travel. We’ll help you deliver it.
Our Travel Advisor Promise
We work for you — not around you.
Your clients remain your clients. We never solicit future bookings, promote ourselves directly to your travelers, or interfere with your client relationships.
While we’re representing your agency, we operate as an extension of your brand — supporting your travelers, communicating professionally with your suppliers, and helping you deliver the experience you promised.
Your relationships. Your reputation. Your business. We help you protect all three.
Where We Support Your Groups
Our specialty is supporting groups throughout Spanish-speaking destinations, with trusted on-the-ground support wherever your travelers take you.
Mexico • Puerto Rico • Costa Rica • Dominican Republic • Latin America & Caribbean • Spain
Need Support Elsewhere? Absolutely.
While Spanish-speaking destinations are our specialty, our support isn’t limited by geography. If your group is headed somewhere else, let’s talk.
We may still be the perfect on-the-ground partner for your trip.
Meet Your Partner on the Ground
I’m Karen Lebron, founder of Insider Travel Partners and Passport Envy.
I created Insider Travel Partners to give travel advisors something that can be difficult to find when managing international groups: a trusted partner who can be there on the ground, representing their agency and caring for their travelers when they can’t be there themselves.
As a bilingual English- and Spanish-speaking travel professional, I understand that successful group travel is about more than reservations and itineraries. It’s about communication, relationships, anticipating needs, solving problems quickly, and making travelers feel genuinely cared for from arrival to departure.
When I’m supporting your group, I’m not there to take over your client relationship. I’m there to strengthen it — working behind the scenes as an extension of your brand so you can stay focused on growing your business.
You built the relationship. I’m there to help you deliver the experience.
Ready to Grow Your Group Business?
Whether you’re planning your first hosted group or looking for a trusted bilingual partner to support multiple departures each year, we’d love to learn more about your business.
Let’s talk about your goals, your travelers, and how Insider Travel Partners can help you deliver exceptional group experiences while giving you back your time.
Let’s build your next successful group together.